Clearing your cache can help with many of the streaming issues you might be running into as well as many other problems you might experience. With most modern browsers you can hold Shift and press the refresh button to clear the cache for the specific page you are on. For clearing the entire cache, there is a different process depending on which browser you use. Click the appropriate link below to learn how to clear your cache on the browser you use. Depending on your browser, you may have an option to choose how far back to clear your cache. In most cases, you can clear everything. If you choose "the last hour" or "the last day" and it doesn't resolve your issue, you may need to go further back or clear everything.
What browser am I using? This link will help you find out.
Microsoft no longer supports Internet Explorer 8 and earlier. For those currently using Internet Explorer 8 or a previous version, we recommend using Firefox or Google Chrome as your internet browser. You can download Firefox, Chrome, or Safari for free by clicking on a link below:
Cookies are text files that websites may use to store information on your computer. This helps the website to log you in, remember your preferences, etc. Most cookies (including all of the cookies that we use on our site) are completely harmless. However, it is a good idea to remove cookies from time to time, especially if you are experiencing errors on a website, such as log in problems.
Some browsers allow you to clear cookies from the last hour or last day. While this may solve your problem, in many cases it won't clear the older cookies which might be causing the error. We recommend choosing "everything" or "the beginning of time" if your browser gives you that option.
You can learn how to clear cookies for common browsers by following the link below and choosing the web browser you use.