RightNow Media subscriptions are associated with organizations, not individuals within the organization. If an owner or administrator of a RightNow Media account leaves the associated organization, the account does not go with them.
If you need to assign a new owner to your organization's subscription, the current owner will need to contact our Customer Service Team at 972.560.4000 to designate a new owner for the account.
If you would like to set up a subscription for your new organization, you can give us a call to set up a new account.