We are on a long term mission to help you serve and discover new ways to train and equip your people. When you sign up, as the Account Owner, we ask that you commit to a full organization launch date within 8 weeks of activating your account.
We believe that once you see the benefits of the resource there will be no turning back. However, if you would like to cancel your subscription, we require you, as the Account Owner, give us a 30-day notice.
All cancellation requests must be made by the Account Owner and processed over the phone (excludes international accounts). Please call us at 972.560.4342.
***If you are an International partner (outside the U.S. and Canada), please submit your request to cancel on our Help Desk by clicking here. We will have a regional representative reach out to you to complete the process.
Please be aware that all payments are final and non-refundable.
***If you are a RightNow Media user, but not an account owner, and would like to cancel your personal access, you can find out more about removing your affiliation here.